This guide provides important emergency and service telephone numbers in Sudan, including police, ambulance, fire and civil defence, humanitarian organizations, transport and other public services. Numbers are provided for residents, visitors and people travelling in Sudan.
Sudan's country calling code is +249.
Telephone and emergency services in Sudan can be affected by the ongoing conflict, infrastructure damage, power outages and telecommunications disruptions. Government and international travel advisories warn that emergency services may be unavailable or slow to respond in some areas.
If a telephone emergency number does not connect, try another available communication method and, where it is safe and possible, contact the nearest functioning hospital, police station, civil defence unit or trusted local emergency service.
Always confirm that a service is operating in your area before relying on a telephone number.
The numbers below are among the most commonly referenced emergency numbers for Sudan. The exact availability can vary by location and current network conditions.
When you successfully reach an emergency operator in Sudan, give the following information as clearly as possible:
Stay on the line and follow the operator's instructions.
Because healthcare and emergency infrastructure can be severely disrupted in some parts of Sudan, humanitarian organizations can also be important sources of assistance and information.
Humanitarian assistance and protection services. The ICRC also operates a second Sudan contact number.
+249 123 044 533For people inside Sudan seeking assistance to restore contact with separated family members.
60222Family tracing and restoring contact services inside Sudan.
+249 900 907 832Sudanese Red Crescent contact. Availability may depend on location and current conditions.
+249 183 772 011UNICEF Sudan contact published by UNICEF/WHO in connection with the Sudan emergency.
+249 123 168 594National Red Crescent Society providing humanitarian assistance.
+249 183 772 011The conflict in Sudan has separated many families. The International Committee of the Red Cross works with the Sudanese Red Crescent to help people restore contact with relatives who have been separated.
According to the ICRC, these services can help people inside Sudan restore contact with family members separated by the conflict.
UNHCR publishes different contact numbers depending on the state and location in Sudan. Numbers and services can change because of security conditions.
Sudanese Red Crescent support hotlines:
UNHCR hotline:
UNHCR provides location-specific numbers for other states, including Darfur. Always check the latest UNHCR information before travelling to another area.
The Sudan Civil Aviation Authority publishes aviation, search-and-rescue and airport information. Because airport operations can change rapidly, travellers should verify the operating status of the relevant airport before travelling.
The Sudan Aeronautical Information Publication lists the Civil Aviation Authority contact numbers for aviation and search-and-rescue coordination.
Aviation information published by the Sudan Civil Aviation Authority lists the Port Sudan Rescue Sub-Center telephone contact as:
+249 120 720 698Sudan's mobile and telephone networks can experience outages and interruptions. During periods of conflict or infrastructure damage, a number that normally works may temporarily be unavailable.
+249
When calling a Sudanese number from outside Sudan, use +249 and normally omit the leading domestic 0.
Utility services in Sudan vary substantially by state and municipality. Because electricity, water and telecommunications infrastructure have been affected by the conflict, there is no single nationwide utility emergency number that can safely be presented as universally available.
For an urgent utility problem, contact the relevant local electricity or water authority, municipality, building management, landlord or local service provider.
Do not approach damaged electrical equipment, fallen cables, damaged water infrastructure or suspected gas leaks. Keep away from damaged installations and contact local emergency or utility services when communication is available.
The Sudanese Ministry of Interior identifies 999 as the police emergency / police rescue number.
999Use the number for urgent police assistance when the service is reachable in your area.
Emergency response can be affected by the current security situation and telecommunications outages.
Sudan's international country calling code is:
+249
For example, a Sudanese number written locally as 09XX XXX XXX is generally written internationally as +249 9XX XXX XXX, removing the initial domestic 0.
Always confirm the complete telephone number before calling from outside Sudan.
999 is the main police emergency number in Sudan and is also widely referenced as a general emergency number. The UK government currently advises that 999 can be used for ambulance, fire and police services. However, emergency service availability can be severely affected by the current situation.
The Sudanese Ministry of Interior identifies 999 as the police emergency / police rescue number.
Current sources list more than one medical emergency number, including 333, 444 and 997. Availability can vary by location and network conditions, so users should try the locally functioning emergency or medical service.
Current references list 998 for fire and civil defence and 777 for civil defence/firefighters. Emergency-service availability may vary by area.
Sudan's international country calling code is +249.
Yes. Visitors can use local emergency numbers from a functioning telephone network. However, foreign visitors should be aware that telecommunications and emergency services can be unreliable in some areas.
No. Emergency and telephone services can be disrupted by telecommunications outages, electricity failures, infrastructure damage and the ongoing conflict. A number may therefore be correct but temporarily unreachable.
If it is safe to do so, try another functioning network or communication method and contact the nearest functioning hospital, police station, civil-defence unit, humanitarian organization or trusted local emergency contact.
Yes. Sudan's country code is +249. International callers should normally remove the leading domestic 0 from a Sudanese telephone number.
Telephone numbers and service availability in Sudan can change. This is particularly important during periods of conflict, network outages and changes in government or humanitarian operations.
ToSudan.com should not be treated as a substitute for official emergency instructions. Before travelling or relying on a non-emergency service, check the latest information from the relevant Sudanese authority or organization.
In an immediate life-threatening emergency, seek the nearest available safe medical, police or emergency assistance rather than relying exclusively on an online telephone directory.